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Knowledge work and telework: an exploratory study

Kaye Bentley (Kaye Bentley is the Manager of the Wellington, New Zealand law office of Buddle Findlay.)
Pak Yoong (Pak Yoong is a Senior Lecturer and Foundation Director of the Master’s Programme in Information Systems at the School of Communications and Information Management, Victoria University of Wellington, New Zealand.)

Internet Research

ISSN: 1066-2243

Article publication date: 1 October 2000



Describes a case research study into how knowledge workers adopt telework as an alternative work arrangement. It reports how knowledge workers in two New Zealand organisations organise their workload to take advantage of the information and Internet technology available to them in their work and home environments. The findings of the study indicate that knowledge workers are inclined to use home‐based teleworking as an adjunct to the work done during normal business hours. Their preference is still to work at the office for most of their work time. Discusses the implications of the findings for practice and research.



Bentley, K. and Yoong, P. (2000), "Knowledge work and telework: an exploratory study ", Internet Research, Vol. 10 No. 4, pp. 346-356.




Copyright © 2000, MCB UP Limited

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