Knowledge work and telework: an exploratory study

Abstract

Describes a case research study into how knowledge workers adopt telework as an alternative work arrangement. It reports how knowledge workers in two New Zealand organisations organise their workload to take advantage of the information and Internet technology available to them in their work and home environments. The findings of the study indicate that knowledge workers are inclined to use home‐based teleworking as an adjunct to the work done during normal business hours. Their preference is still to work at the office for most of their work time. Discusses the implications of the findings for practice and research.

Citation

Bentley, K. and Yoong, P. (2000), "Knowledge work and telework: an exploratory study", Internet Research, Vol. 10 No. 4, pp. 346-356. https://doi.org/10.1108/10662240010342658