Reference redivivus
OCLC Systems & Services: International digital library perspectives
ISSN: 1065-075X
Article publication date: 24 August 2010
Abstract
Purpose
The purpose of this paper is to explore recommendations for cutting edge reference services in the information age.
Design/methodology/approach
This is an exploratory paper.
Findings
This paper explores ways in which reference services can be proactive in their approach to rapidly changing patron expectations in the information age.
Practical implications
Reference services are commonly the first point of entry for patrons seeking appropriate resources for their research and study. The information age is revolutionary in many ways, and presents a landscape in constant flux to the library professional. This paper suggests ways in which reference departments cannot only survive, but also thrive, in this volatile culture.
Originality/value
This paper hopefully makes useful recommendations, mainly at the theoretical level, for library reference services to be proactive and thrive in the rapidly changing information age.
Keywords
Citation
Fox, R. (2010), "Reference redivivus", OCLC Systems & Services: International digital library perspectives, Vol. 26 No. 3, pp. 156-161. https://doi.org/10.1108/10650751011073599
Publisher
:Emerald Group Publishing Limited
Copyright © 2010, Emerald Group Publishing Limited