TY  - JOUR
AB  - Purpose– The purpose of this paper is to empirically assess the payoffs of a corporate portal in an academic institution in Oman and its impacts on business processes and employees.Design/methodology/approach– The study included 100 employees, mostly instructors, in an academic institution. The questionnaire included indicators related to the portal usage, employees’ benefits (learning, adaptability and job satisfaction) and business processes’ benefits (effectiveness, efficiency and innovativeness) constructs. Data were analyzed by PLS‐Graph 3.0, a variance‐based structural equation modeling software.Findings– Results revealed that corporate portal has significant returns on employees’ learning, adaptability and job satisfaction, and business processes’ effectiveness, efficiency and innovation. All six hypotheses in this study were supported.Originality/value– The paper provides empirical evidence for practitioners and researchers on the benefits of a corporate portal in an academic institution in Oman.
VL  - 29
IS  - 5
SN  - 1065-0741
DO  - 10.1108/10650741211275125
UR  - https://doi.org/10.1108/10650741211275125
AU  - Al‐Busaidi Kamla Ali
PY  - 2012
Y1  - 2012/01/01
TI  - The payoff of corporate portal usage in an academic institution
T2  - Campus-Wide Information Systems
PB  - Emerald Group Publishing Limited
SP  - 368
EP  - 379
Y2  - 2024/05/11
ER  -