TY  - JOUR
AB  - Purpose– Benchmarking, a method for quality assurance has not been very commonly used in higher education with regard to e‐learning. Today, e‐learning is an integral part of higher education, and so should also be an integral part of quality assurance systems. However, quality indicators, benchmarks and critical success factors on e‐learning have not been taken seriously into consideration, nor incorporated in ordinary national or international quality assurance systems. The purpose of this paper is to describe how The European Association of Distance Teaching Universities (EADTU) initiated and developed E‐xcellence+, a quality benchmarking assessment method and tool.Design/methodology/approach– This paper, which is part of a larger research project on European benchmarking, focuses on experiences from universities taking part in the E‐xcellence+ valorization process.Findings– The results showed that benchmarking is a powerful tool to support improved governance and management in higher education, in alignment with national and international quality agencies. The tool can serve for quality improvements in teaching and learning. Additionally, the results showed critical success issues for e‐learning.Originality/value– This original paper reports on a Europe‐wide study examining benchmarking of e‐learning and presents suggestions for tackling quality issues.
VL  - 29
IS  - 4
SN  - 1065-0741
DO  - 10.1108/10650741211253903
UR  - https://doi.org/10.1108/10650741211253903
AU  - Ossiannilsson E.S.I.
ED  - James Uhomoibhi
PY  - 2012
Y1  - 2012/01/01
TI  - Quality enhancement on e‐learning
T2  - Campus-Wide Information Systems
PB  - Emerald Group Publishing Limited
SP  - 312
EP  - 323
Y2  - 2024/04/24
ER  -