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Enhancing the quality of e‐learning through mobile technology: A socio‐cultural and technology perspective towards quality e‐learning applications

Galamoyo Male (Botswana Accountancy College, Gaborone, Botswana, and Leeds Metropolitan University, Leeds, UK)
Colin Pattinson (Leeds Metropolitan University, Leeds, UK)

Campus-Wide Information Systems

ISSN: 1065-0741

Article publication date: 8 November 2011




This paper aims to present part of the work of an ongoing research project that is looking at socio‐ cultural and technological developments from a mobile technology convergence view; in order to show how culturally aware convergence developments in mobile technology can be adopted and employed for the betterment of society.


The paper presents a scenario for a mobile technology enabled learning environment in support of the conventional learning approach with a focus on enabling parental involvement and contribution to the daily learning objectives of their children and hence enhancing a quality learning experience. It further critically discusses issues of interface design – at both the device and application levels – that will have an impact on the quality of e‐learning, with a focus on mobile technology.


The paper shows how interface design can positively enhance the quality defining characteristics of learning in an e‐learning environment. Ways of achieving these characteristics of learning through effective e‐learning are reported. This is done by addressing requirements for quality‐learning through effective interface‐design considerations, towards meeting the overall quality requirements of learning that should be intrinsic to a holistic e‐learning environment. The value of human computer interaction and the critical factors of promoting productive interaction are addressed.

Research limitations/implications

There are several factors affecting quality of e‐learning as a tool and approach to flexible and independent learning. The advent and use of mobile technology has been investigated in this work from a socio‐cultural and technological perspectives in two continents. The limitations lie in the depth of investigations and how far the findings can be applied to the diversity of learners.

Practical implications

As the effects of cultures and the rapid technological advancements take toll on teaching and learning the findings reported in this paper have far reaching implications for learners from different cultures and also for attempts at bridging existing digital divide.


The approach adopted in the research is unique by virtue of new findings and ideas presented. The paper highlights the opportunities for mobile devices and technology to play a role in the development of communities through technology aided learning (e‐learning), with a focus on e‐learning systems and technology requirements for delivering a quality learning experience.



Male, G. and Pattinson, C. (2011), "Enhancing the quality of e‐learning through mobile technology: A socio‐cultural and technology perspective towards quality e‐learning applications", Campus-Wide Information Systems, Vol. 28 No. 5, pp. 331-344.



Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

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