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Tutoring the elderly on the use of recommending systems

Anastasios Savvopoulos (Department of Informatics, University of Piraeus, Piraeus, Greece)
and
Maria Virvou (Department of Informatics, University of Piraeus, Piraeus, Greece)

Campus-Wide Information Systems

ISSN: 1065-0741

Article publication date: 29 June 2010

605

Abstract

Purpose

The elderly are often unfamiliar with computer technology and can encounter great difficulties. Moreover, the terms used in such systems may prove to be a challenge for these users. The aim of this research is to tutor the elderly on using an adaptive e‐shop system in order to buy products easily.

Design/methodology/approach

In view of the above, the paper creates an intelligent tutoring component for the elderly. It incorporated this component into an e‐shop application for interactive TV in order to evaluate it. The component created is both medium‐ and domain‐independent.

Findings

The independent tutoring component that provided combined product recommendations and adaptive help actions had a positive influence on the elderly and created a friendlier shopping environment for them.

Originality/value

The research proposes a novel component for the elderly that uniquely combines product recommendations and adaptive help reactions. This component can be used in a large variety of recommendation applications as it is medium‐ and domain‐independent.

Keywords

Citation

Savvopoulos, A. and Virvou, M. (2010), "Tutoring the elderly on the use of recommending systems", Campus-Wide Information Systems, Vol. 27 No. 3, pp. 162-172. https://doi.org/10.1108/10650741011054465

Publisher

:

Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited

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