Tutoring the elderly on the use of recommending systems
Abstract
Purpose
The elderly are often unfamiliar with computer technology and can encounter great difficulties. Moreover, the terms used in such systems may prove to be a challenge for these users. The aim of this research is to tutor the elderly on using an adaptive e‐shop system in order to buy products easily.
Design/methodology/approach
In view of the above, the paper creates an intelligent tutoring component for the elderly. It incorporated this component into an e‐shop application for interactive TV in order to evaluate it. The component created is both medium‐ and domain‐independent.
Findings
The independent tutoring component that provided combined product recommendations and adaptive help actions had a positive influence on the elderly and created a friendlier shopping environment for them.
Originality/value
The research proposes a novel component for the elderly that uniquely combines product recommendations and adaptive help reactions. This component can be used in a large variety of recommendation applications as it is medium‐ and domain‐independent.
Keywords
Citation
Savvopoulos, A. and Virvou, M. (2010), "Tutoring the elderly on the use of recommending systems", Campus-Wide Information Systems, Vol. 27 No. 3, pp. 162-172. https://doi.org/10.1108/10650741011054465
Publisher
:Emerald Group Publishing Limited
Copyright © 2010, Emerald Group Publishing Limited