Synchronous support and monitoring in web‐based educational systems

Abstract

Purpose

The purpose of this paper is to present the design of a context‐aware service for synchronous support in web‐based educational systems.

Design/methodology/approach

The proposed service supports synchronous interaction among tutors and students, based on their current context, thus increasing the communication channels, the reasoning and the exchanging of ideas.

Findings

The proposed service introduced here gives additional value to distance learning educational systems, as it transforms the web from a medium primarily used for asynchronous communication into a synchronous one.

Originality/value

As educational institutes move their content online and open universities support lessons through the internet, services like the proposed one are of general value.

Citation

Fidas, C., Kapsalis, V., Tranoris, C. and Avouris, N. (2006), "Synchronous support and monitoring in web‐based educational systems", Campus-Wide Information Systems, Vol. 23 No. 3, pp. 138-148. https://doi.org/10.1108/10650740610674157