Networking for sales success in overseas government markets: The case of US companies doing business in Africa
Abstract
Purpose
The purpose of this paper is to examine the relationship between sales networks and effectiveness in overseas government markets with a focus on overseas home‐country officials, and local key government officials.
Design/methodology/approach
A random sample of American firms and their affiliates that have engaged or are engaged in project contracting with African governments was surveyed to collect data for the study using a mail survey.
Findings
Connectedness to home‐country overseas actors is positively associated with network connections involving key government officials. This local network connection, in turn, has a positive effect on sales effectiveness.
Research limitations/implications
The study is limited to bidding on projects and selling to government agencies in the African context. More research focusing on different industries and markets are needed to increase knowledge regarding the effect of network connections on international sales effectiveness.
Practical implications
The practical implications of this study include the need for international sales managers to engage in networking involving their home‐country official overseas as well as local government officials. Therefore, exporting advocacy is important. Also, the education and training of international sales people should emphasize the concept of sales network.
Originality/value
The study extends understanding regarding the network approach to international sales in government markets.
Keywords
Citation
Abeson, F. and Taku, M.A. (2007), "Networking for sales success in overseas government markets: The case of US companies doing business in Africa", Competitiveness Review, Vol. 17 No. 3, pp. 162-169. https://doi.org/10.1108/10595420710833561
Publisher
:Emerald Group Publishing Limited
Copyright © 2007, Emerald Group Publishing Limited