Conflict in strategic decision making: do the setting and environment matter?

Abstract

Purpose

There are two goals of this study. First, it seeks to offer a cultural perspective with regard to the aspects of conflict in strategic decision making in Egypt. Second, it aims to examine the impact of conflict on decision effectiveness, taking into account the moderating effect of environmental uncertainty and environmental munificence.

Design/methodology/approach

The study is a multi method one in which both semi‐structured interviews and survey questionnaires were utilized. In total, 36 semi‐structured interviews were conducted and 135 usable questionnaires were collected from manufacturing firms. Various statistical techniques were used to validate the instrument and analyze the data.

Findings

This article offers new insights into the perception of conflict in Egypt. It also corroborates prior research in that conflict was found to significantly influence decision outcomes and strategic decision‐making process matters.

Practical implications

Both task and affective conflicts are treated in the context of their cultural and economic underpinnings and thus enable managers and researchers to have realistic views on the nature and impact of conflict in strategic decision making.

Originality/value

This article is designed to address a management concept which may be perceived differently across cultures – conflict. It also contributes to fill a gap in the strategic management literature by examining the perception of conflict and its impact on decision effectiveness considering the effects of setting and environment.

Citation

Elbanna, S., Ali, A.J. and Dayan, M. (2011), "Conflict in strategic decision making: do the setting and environment matter?", International Journal of Conflict Management, Vol. 22 No. 3, pp. 278-299. https://doi.org/10.1108/10444061111152973