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IT‐enhanced communication protocols for building project management

Vanita Ahuja (Consultant, New Delhi, India)
Jay Yang (Faculty of Built Environment and Engineering, Queensland University of Technology, Brisbane, Australia)
Ravi Shankar (Department of Management Studies, Indian Institute of Technology, Delhi, India)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Article publication date: 2 March 2010

Abstract

Purpose

Building project management requires real time flow of information between all the project team members or the supply chain members. In the present scenario, when project participants are geographically separated, adoption of Information Communication Technology (ICT) enables such effective communication. But strategic adoption of ICT requires that all the supply chain members follow the accepted methods of communication or the communication protocols. The majority of the construction organizations are small and medium enterprises (SMEs). This research, therefore, proposes to focus on developing IT‐enhanced communication protocols for building project management by SMEs.

Design/methodology/approach

The research adopts a sequential mixed methods approach, where data collection and analysis are conducted in both the quantitative and qualitative phases of research.

Findings

The protocols are proposed as a “Strategic Model for Enhancing ICT Diffusion in Building Projects”. The framework for the model is discussed at three levels of study, i.e industry, organization, and people.

Practical implications

While the research was conducted in an Indian context, the research outcome is envisaged to be widely applicable in other countries with due considerations.

Originality/value

The developed framework has implications for national level bodies and academic institutions, organizations, people or project managers and is applicable at the international level after due considerations.

Keywords

Citation

Ahuja, V., Yang, J. and Shankar, R. (2010), "IT‐enhanced communication protocols for building project management", Engineering, Construction and Architectural Management, Vol. 17 No. 2, pp. 159-179. https://doi.org/10.1108/09699981011024678

Publisher

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Emerald Group Publishing Limited

Copyright © 2010, Emerald Group Publishing Limited