To read the full version of this content please select one of the options below:

IT sophistication, performance and progress towards formal electronic communication in the Hong Kong construction industry

Steve Rowlinson (Department of Real Estate and Construction, University of Hong Kong, Hong Kong)
Norman Croker (Paul Y. Engineering Group Limited, Hong Kong)

Engineering, Construction and Architectural Management

ISSN: 0969-9988

Article publication date: 1 March 2006

Abstract

Purpose

The adoption of computer technology by the construction industry has been driven by the competitive advantages offered by the available technology. The continuing evolution of information technology (IT) in the construction industry has led to widespread e‐mail use for informal project communications but, as yet, only limited use of IT for formal communications. This study aims to address this issue

Design/methodology/approach

An industry survey was conducted to assess the improvement towards IT literacy and increased competitiveness through the use of IT in Hong Kong, by comparison with previous surveys in the UK, Australia and Hong Kong.

Findings

The research found that the Hong Kong construction industry's IT technical maturity and technical infrastructure are well advanced and remain at about the same level as Australia and the UK. Construction professionals commonly perceived benefits in migration to formal electronic communications.

Originality/value

The perceived obstacles to the industry's adoption of formal IT‐based communications were found to be additional cost and security/confidentiality concerns, but there are underlying obstacles in the industry's structure and lack of incentive (and budget) at project level.

Keywords

Citation

Rowlinson, S. and Croker, N. (2006), "IT sophistication, performance and progress towards formal electronic communication in the Hong Kong construction industry", Engineering, Construction and Architectural Management, Vol. 13 No. 2, pp. 154-170. https://doi.org/10.1108/09699980610659616

Publisher

:

Emerald Group Publishing Limited

Copyright © 2006, Emerald Group Publishing Limited