Explains a process the authors have enacted several times for facilitating organizational self‐reflection, which they call “reflective inquiry”. Shows how the process is based on the authors’ current understanding of the concept referred to as organizational learning. Finally, advocates future participatory action research whereby organizational learning theory is tested and modified through the design, enactment and observation of further processes; these processes, in turn, should be designed based on current understandings of organizational learning.
Keating, C., Robinson, T. and Clemson, B. (1996), "Reflective inquiry: a method for organizational learning", The Learning Organization, Vol. 3 No. 4, pp. 35-43. https://doi.org/10.1108/09696479610126699Download as .RIS
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