Intelligent support systems for organizational learning

Abstract

In the current global competitive environment, if an organization is to be successful, it has to be a learning organization. Organizations learn from their assertive and adaptive interaction with the environment and from their internal dynamics. Organizational learning needs to be supported as external environments and internal dynamics of organizations become more complex. Discusses different learning processes and the different intelligent systems which can support and enhance organizational learning. Finally, presents a conceptual framework of an integrated intelligent system for supporting organizational learning. Intends to be useful to both organizational theorists/ practitioners and IT managers, who are involved in the development and implementation of learning organizations.

Citation

Venugopal, V. and Baets, W. (1995), "Intelligent support systems for organizational learning", The Learning Organization, Vol. 2 No. 3, pp. 22-34. https://doi.org/10.1108/09696479510147327