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The concept of process management

Richard Bawden (Richard Bawden is a Visiting Distinguished University Professor at Michigan State University (USA), an Adjunct Professor at the Universities of Southern Cross (Australia) and Natal (South Africa), and a Professor Emeritus of the University of Western Sydney (Australia). He is also a Director of Global Business Network Australia (GBNA) and of the Systemic Development Institute (SDI).)
Ortrun Zuber‐Skerritt (Ortrun Zuber‐Skerritt is Director of OZI (Ortrun Zuber International P/L), Adjunct Professor at Griffith University, Brisbane, Australia, and Professor of Professional and Organisational Development in the UK‐based International Management Centres Association (IMCA).)

The Learning Organization

ISSN: 0969-6474

Article publication date: 1 August 2002



Presents a conceptual framework for process management of groups involved in action learning and action research. Discusses propositional, practical and experiential learning; and the concept of meta‐learning (learning to learn) in relation to the “learning organisation”. Presents a model of process management that concerns people and process, with implications for research in industry, government and higher education.



Bawden, R. and Zuber‐Skerritt, O. (2002), "The concept of process management", The Learning Organization, Vol. 9 No. 3, pp. 132-139.




Copyright © 2002, MCB UP Limited

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