Compelled by every increasing competition, newly opening markets, globalization, deregulation channels and joint ventures. Information technology (IT) is increasingly taking on a key role in this. IT helps in restructuring business units, business processes, business activities, and business networks, all with the aim of faster, cheaper and better performance. This means ever higher requirements are being set for the IT that is needed. Examines the necessary strategy and the questions that have to be answered by IT organization managers, if they are to be, and remain, successful.
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