TY  - JOUR
AB  - Presents the case that traditional return on investment (ROI) as an approach for justifying and measuring the value of IT investments is no longer appropriate. Argues that measures of financial return need to be supplemented or replaced by disciplined spending behaviours that are sensitized to calendar, infrastructural, temporal, security, knowledge, accountability and connectivity issues. Concludes that organizations that fail to redefine their value targeting and resource allocation processes will end up engaging in dysfunctional management practices.
VL  - 5
IS  - 3
SN  - 0968-5227
DO  - 10.1108/09685229710175756
UR  - https://doi.org/10.1108/09685229710175756
AU  - May Thornton A.
PY  - 1997
Y1  - 1997/01/01
TI  - The death of ROI: re‐thinking IT value measurement
T2  - Information Management & Computer Security
PB  - MCB UP Ltd
SP  - 90
EP  - 92
Y2  - 2024/09/23
ER  -