Introduces an integrated approach for information system evaluation. The approach utilizes a model which consists of four parts: system environment; methodologies; documentation; and performance indices. The model was implemented in a selected sample of organizations in Kuwait. Presents an in‐depth, data‐based profile of the organizations studied. A classification of the organizations according to the evaluation results indicated that 48.6 per cent are above average rating. The model used could be modified to cater for any information system environment.
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