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Implications of ICT for knowledge management in globalization

Jimmy J.M. Ng (Department of Shipping and Transport Logistics, Hong Kong Polytechnic University, Kowloon, Hong Kong)
K.X. Li (Department of Shipping and Transport Logistics, Hong Kong Polytechnic University, Kowloon, Hong Kong)

Information Management & Computer Security

ISSN: 0968-5227

Article publication date: 1 October 2003

7962

Abstract

The purpose of this paper is to critically review the model of Hendriks and examine its suitability for the relationship of organizational knowledge management and information and communication technology (ICT). This study proposes that the impact of different organizational structures on knowledge management systems should be collectively considered. Tacit knowledge is definitely as critical as explicit knowledge in the enhancement of organizations. Action relatedness of organizational knowledge was emphasized in the model. The study intends to overcome the weakness of Hendriks’ model. The tension between knowledge workers and the organization should be investigated further when the model is adopted. Measurement of the effectiveness of ICT as a knowledge management tool should be considered.

Keywords

Citation

Ng, J.J.M. and Li, K.X. (2003), "Implications of ICT for knowledge management in globalization", Information Management & Computer Security, Vol. 11 No. 4, pp. 167-174. https://doi.org/10.1108/09685220310489535

Publisher

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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