Identifying risks during information system development: managing the process

Abstract

Developments in information and communications technology have allowed many organisations to implement systems that directly link to customers and suppliers. In a number of instances this has allowed them to gain a competitive advantage over their business rivals. The changeover to a new information system should appear seamless to the customer. The general public should not be disadvantaged by the implementation of a new system in the public sector. The tight coupling of systems, especially with customers, puts extra responsibility on information system developers to try and ensure a smooth transition from the old to the new system. Failure to do this may result in the customer being unfairly penalised and may result in subsequent loss of business. This paper attempts to show that there are many areas of potential risk within the process of information system development (ISD) and these need to be carefully analysed and managed. It also reveals that certain popular risk management methodologies do not reflect the risk elements identified within the ISD process.

Citation

Maguire, S. (2002), "Identifying risks during information system development: managing the process", Information Management & Computer Security, Vol. 10 No. 3, pp. 126-134. https://doi.org/10.1108/09685220210431881