TY - JOUR AB - Suggests that often untapped human strengths have major importance in the search for exceptional performance. Argues that information technology has not and will not replace such qualities, as had been thought in the 1980s. Looks at ways to maximize human resources in a world of organizational change, suggesting that there is need for a shaping of a dynamic set of relationships at all organization levels, and that the needs, aspirations and potential of people hold the key. VL - 4 IS - 4 SN - 0968-4891 DO - 10.1108/09684899610148016 UR - https://doi.org/10.1108/09684899610148016 AU - Jones Pam AU - Palmer Joy AU - Whitehead Diana AU - Osterweil Carole PY - 1996 Y1 - 1996/01/01 TI - Performance through people T2 - Empowerment in Organizations PB - MCB UP Ltd SP - 23 EP - 27 Y2 - 2024/05/13 ER -