TY  - JOUR
AB  - Presents a case study of quality management approaches in a specialist higher education college. Provides the background to this situation and discusses how and why changes have been implemented. In particular, gives details of the new college philosophy and how it was derived. Hence, comments on the value of the kaizen approach at this institution.
VL  - 4
IS  - 1
SN  - 0968-4883
DO  - 10.1108/09684889610108020
UR  - https://doi.org/10.1108/09684889610108020
AU  - Sommerville Alaine K.
PY  - 1996
Y1  - 1996/01/01
TI  - Changing culture
T2  - Quality Assurance in Education
PB  - MCB UP Ltd
SP  - 32
EP  - 36
Y2  - 2024/04/19
ER  -