TY  - JOUR
AB  - Divided into four sections, first describes the institutional
context and why the University of Wolverhampton decided to become
engaged in a TQM initiative. Next describes how the university,
discovering the TQM approach to be attractive but difficult to target,
moved towards BS EN ISO 9001. There is a brief discussion of the pros
and cons of each. Outlines some of the fundamental aspects of designing
a quality management system, especially understanding the nature of the
product and the importance of its design. Finally discusses the costs
(which are difficult to assess accurately), and benefits of the exercise
to the university, which have been considerable and which will be used
as a foundation for the continuous improvement of quality. Also includes
a short discussion of the relationship between BS EN ISO 9001, HEFCE
quality assessment and HEQC quality audit.
VL  - 3
IS  - 3
SN  - 0968-4883
DO  - 10.1108/09684889510093488
UR  - https://doi.org/10.1108/09684889510093488
AU  - Doherty G.D.
PY  - 1995
Y1  - 1995/01/01
TI  - BS 5750 parts 1 and 2/ISO 9000 (series); 1987 and education –
do they fit and is it worth it?
T2  - Quality Assurance in Education
PB  - MCB UP Ltd
SP  - 3
EP  - 9
Y2  - 2024/04/25
ER  -