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Academic advising: does it really impact student success?

Adena D. Young‐Jones (Department of Psychology, Missouri State University, Springfield, Missouri, USA)
Tracie D. Burt (Department of Psychology, Missouri State University, Springfield, Missouri, USA)
Stephanie Dixon (Department of Psychology, Missouri State University, Springfield, Missouri, USA)
Melissa J. Hawthorne (Department of Psychology, Missouri State University, Springfield, Missouri, USA)

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 25 January 2013

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18240

Abstract

Purpose

This study was designed to evaluate academic advising in terms of student needs, expectations, and success rather than through the traditional lens of student satisfaction with the process.

Design/methodology/approach

Student participants (n=611) completed a survey exploring their expectations of and experience with academic advising. Principal axis factor analysis, multiple regression analyses, and analyses of variance were applied to student responses.

Findings

Six interpretable factors (i.e. advisor accountability, advisor empowerment, student responsibility, student self‐efficacy, student study skills, and perceived support) significantly related academic advising to student success. Differences emerged with regard to advisement of demographically diverse students.

Practical implications

The results suggest improvements in advising practices, particularly interventions focused on specific demographic populations.

Originality/value

The present study contributes to existing literature by expanding advising research beyond student satisfaction to explore how it influences student success. Additionally, results suggest a need for future research that further develops the concept and practice of quality academic advising.

Keywords

Citation

Young‐Jones, A.D., Burt, T.D., Dixon, S. and Hawthorne, M.J. (2013), "Academic advising: does it really impact student success?", Quality Assurance in Education, Vol. 21 No. 1, pp. 7-19. https://doi.org/10.1108/09684881311293034

Publisher

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Emerald Group Publishing Limited

Copyright © 2013, Emerald Group Publishing Limited