Principals' and teachers' perceptions of quality management in Hong Kong primary schools

Abstract

Purpose

The purpose of this paper is to examine the perceptions of a sample of Hong Kong principals and teachers of the extent to which quality management (QM) has been effectively implemented in primary schools. The features of QM improvement implemented in Hong Kong primary schools include: values and duties, systems and teams(ST) resources and changes(RC) and meeting pupil needs and empowering staff.

Design/methodology/approach

A quantitative, survey questionnaire was adopted in this study. A total of 322 respondents (83 principals and 239 teachers) out of 83 primary schools responded to the questionnaire.

Findings

The finding shows that all four features of QM are perceived as being implemented in Hong Kong primary schools. There are significant differences between the perceptions of principals and teachers towards “value and duties”, “ST”, “RC” of QM. However, there is no significant difference between the perceptions of principles and teachers towards “meeting pupil needs and empowering staff” of QM.

Originality/value

This paper is a first step towards extending the theory and practice of QM to principals and teachers in Hong Kong primary schools.

Citation

Lai Fong Cheng, A. and Keung Yau, H. (2011), "Principals' and teachers' perceptions of quality management in Hong Kong primary schools", Quality Assurance in Education, Vol. 19 No. 2, pp. 170-186. https://doi.org/10.1108/09684881111125069