Quality assurance in distance learning libraries

Abstract

Purpose

The paper aims to study how the present distance learning libraries can improve upon their existing services and introduce new ones to enhance quality of services to distance learners.

Design/methodology/approach

The paper includes a review of literature on quality assurance in open and distance education in general and student support services in particular. It studies and compares the current practices followed by libraries at open universities, which have proved trailblazers in distance education.

Findings

This paper proposes an action plan for distance learning libraries and offers suggestions for improving their library services.

Originality/value

This paper will be of interest to library science researchers and professionals working in distance learning libraries with responsibility for quality assurance.

Citation

Tripathi, M. and Jeevan, V.K.J. (2009), "Quality assurance in distance learning libraries", Quality Assurance in Education, Vol. 17 No. 1, pp. 45-60. https://doi.org/10.1108/09684880910929926