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Critical friends: a tool for quality improvement in universities

Rosario Andreu (Rosario Andreu is based at the Department of Business Management, University of Alicante, Alicante, Spain.)
Lourdes Canós (Lourdes Canós is based at the Department of Business Management, University of Alicante, Alicante, Spain.)
Susana de Juana (Susana de Juana is based at the Department of Business Management, University of Alicante, Alicante, Spain.)
Encarnación Manresa (Encarnación Manresa is based at the Department of Business Management, University of Alicante, Alicante, Spain.)
Laura Rienda (Laura Rienda is based at the Department of Business Management, University of Alicante, Alicante, Spain.)
Juan José Tarí (Juan José Tarí is based at the Department of Business Management, University of Alicante, Alicante, Spain.)

Quality Assurance in Education

ISSN: 0968-4883

Article publication date: 1 March 2003

1806

Abstract

Quality programmes in higher education in Spain consist of a review to be conducted by a panel composed of external and internal members. These activities may contribute towards an improvement in teaching. However, we can use a number of complementary methods in order to evaluate teachers. The aim of this paper is to discuss the aspects that must be considered in order to succeed in the implementation of the critical friends technique to improve teaching, based on the experience of a group of six lecturers in a Spanish university.

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Citation

Andreu, R., Canós, L., de Juana, S., Manresa, E., Rienda, L. and José Tarí, J. (2003), "Critical friends: a tool for quality improvement in universities", Quality Assurance in Education, Vol. 11 No. 1, pp. 31-36. https://doi.org/10.1108/09684880310462065

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MCB UP Ltd

Copyright © 2003, MCB UP Limited

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