Students’ perceptions of quality in higher education
Yvonne Hill
(Yvonne Hill is Head of Adult Nursing Studies at Canterbury Christ Church University College, UK.)
Laurie Lomas
(Laurie Lomas is Senior Lecturer in Higher Education at King’s College, London, UK.)
Janet MacGregor
(Janet MacGregor is Head of Midwifery and Child Studies at Canterbury Christ Church University College, UK.)
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Abstract
This study aims to ascertain student perceptions of a quality experience in higher education. The empirical research made use of focus groups involving a range of higher education students. The main findings are that the quality of the lecturer and the student support systems are the most influential factors in the provision of quality education.
Keywords
Citation
Hill, Y., Lomas, L. and MacGregor, J. (2003), "Students’ perceptions of quality in higher education", Quality Assurance in Education, Vol. 11 No. 1, pp. 15-20. https://doi.org/10.1108/09684880310462047
Publisher
:MCB UP Ltd
Copyright © 2003, MCB UP Limited