This paper takes as its starting point observations and concerns of quality assurance staff in UK HEIs about the use of computer‐assisted assessment (CAA) collected in the 1999 National Survey into CAA. The issues raised are grouped into three categories: pedagogical; operational; and institutional; and the quality assurance issues for each area are addressed. Emphasis is placed on the institutional management of CAA, the development of quality assurance regulations and protocols and the evaluation of CAA systems. The paper makes suggestions about the co‐ordination of CAA within an institution and speculates on the future developments in computerised assessments and the increased importance of ensuring quality.
McKenna, C. and Bull, J. (2000), "Quality assurance of computer‐assisted assessment: practical and strategic issues", Quality Assurance in Education, Vol. 8 No. 1, pp. 24-32. https://doi.org/10.1108/09684880010312659
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