TY - JOUR AB - Shows an inā€depth research focusing on the concerns of organizations in improving productivity and profitability levels by effective and efficient means using TQM. Evaluates the findings of TQM implementations from manufacturing and service industries and provides techniques on how TQM can be made to work successfully for any organization are provided. VL - 5 IS - 4 SN - 0968-4875 DO - 10.1108/09684879710188158 UR - https://doi.org/10.1108/09684879710188158 AU - Kia Liang Tan Peter PY - 1997 Y1 - 1997/01/01 TI - An evaluation of TQM and the techniques for successful implementation T2 - Training for Quality PB - MCB UP Ltd SP - 150 EP - 159 Y2 - 2024/04/19 ER -