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An evaluation of TQM and the techniques for successful implementation

Peter Kia Liang Tan (Senior Lecturer, Department of Business Studies, London Guildhall University, London)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 December 1997

Abstract

Shows an in‐depth research focusing on the concerns of organizations in improving productivity and profitability levels by effective and efficient means using TQM. Evaluates the findings of TQM implementations from manufacturing and service industries and provides techniques on how TQM can be made to work successfully for any organization are provided.

Keywords

Citation

Kia Liang Tan, P. (1997), "An evaluation of TQM and the techniques for successful implementation", Training for Quality, Vol. 5 No. 4, pp. 150-159. https://doi.org/10.1108/09684879710188158

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited