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E.QUALITY @ BT…

Roderick H. Macmillan (Network Engineering, BT Labs, Martlesham Heath, UK)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 March 1997

Abstract

Explains that an online ISO 9001 based management system has been developed using the Worldwide Web, a hypermedia system and part of the Internet. Subject matter is presented as an alphabetical list of linked encyclopaedia‐style entries. Numerous navigational techniques are available, and the system allows the user several different routes to particular information. ISO 9001 and Tickit cross‐references are incorporated, together with linked process diagrams, a topic‐based change log and electronic forms. The level of detail presented on screen may be controlled by users.

Keywords

Citation

Macmillan, R.H. (1997), "E.QUALITY @ BT…", Training for Quality, Vol. 5 No. 1, pp. 30-34. https://doi.org/10.1108/09684879710156504

Publisher

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MCB UP Ltd

Copyright © 1997, MCB UP Limited