TY - JOUR AB - Examines training needs associated with statistical process control (SPC), focusing on changes in organizational structure resulting from the implementation of SPC and associated changes in the knowledge and skills demanded of employees. Preliminary data indicate that SPC creates a change in organizational levels such that responsibility for controlling quality filters down from quality control teams to operating personnel. This in turn requires operators to acquire an understanding of statistical principles. VL - 4 IS - 4 SN - 0968-4875 DO - 10.1108/09684879610156677 UR - https://doi.org/10.1108/09684879610156677 AU - Hewson Claire AU - O’Sullivan Peter AU - Stenning Keith PY - 1996 Y1 - 1996/01/01 TI - Training needs associated with statistical process control T2 - Training for Quality PB - MCB UP Ltd SP - 32 EP - 36 Y2 - 2024/05/11 ER -