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An application of TQM concepts in education

V.H.Y. Lo (V.H.Y. Lo is Lecturer and D. Sculli Senior Lecturer, both at the Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong)
D. Sculli (D. Sculli Senior Lecturer, both at the Department of Industrial and Manufacturing Systems Engineering, The University of Hong Kong, Hong Kong)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 September 1996

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2637

Abstract

Discusses an application of total quality management (TQM) concepts in education. Applies the concepts to a quality management programme for industrial and engineering managers. Covers both the aspects of syllabus design and the operation and monitoring of the programme with this application. The application is based on the ISO 9000 quality assurance management system. Proposes that the concepts and ideas presented will help educators ensure that the objectives of the programmes will actually be pursued.

Keywords

Citation

Lo, V.H.Y. and Sculli, D. (1996), "An application of TQM concepts in education", Training for Quality, Vol. 4 No. 3, pp. 16-22. https://doi.org/10.1108/09684879610125707

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited