TY - JOUR AB - Discusses training, development and quality cultures in organizations. Contends that deskilling the workforce in order to improve efficiency and productivity is at odds with creating a quality culture. Explains why a quality culture is important and how one may be achieved. VL - 4 IS - 2 SN - 0968-4875 DO - 10.1108/09684879610122205 UR - https://doi.org/10.1108/09684879610122205 AU - Bowen Phillip W. PY - 1996 Y1 - 1996/01/01 TI - The need for quality cultures T2 - Training for Quality PB - MCB UP Ltd SP - 14 EP - 18 Y2 - 2024/09/23 ER -