The need for quality cultures
Phillip W. Bowen
(Phillip W. Bowen is based at 4 Harrier Close, Pennyfarthings, Watermead, Aylesbury, Bucks HP20 2UN. Tel: 01296 26690)
4009
Abstract
Discusses training, development and quality cultures in organizations. Contends that deskilling the workforce in order to improve efficiency and productivity is at odds with creating a quality culture. Explains why a quality culture is important and how one may be achieved.
Keywords
Citation
Bowen, P.W. (1996), "The need for quality cultures", Training for Quality, Vol. 4 No. 2, pp. 14-18. https://doi.org/10.1108/09684879610122205
Publisher
:MCB UP Ltd
Copyright © 1996, MCB UP Limited