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The need for quality cultures

Phillip W. Bowen (Phillip W. Bowen is based at 4 Harrier Close, Pennyfarthings, Watermead, Aylesbury, Bucks HP20 2UN. Tel: 01296 26690)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 June 1996

Abstract

Discusses training, development and quality cultures in organizations. Contends that deskilling the workforce in order to improve efficiency and productivity is at odds with creating a quality culture. Explains why a quality culture is important and how one may be achieved.

Keywords

Citation

Bowen, P.W. (1996), "The need for quality cultures", Training for Quality, Vol. 4 No. 2, pp. 14-18. https://doi.org/10.1108/09684879610122205

Publisher

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MCB UP Ltd

Copyright © 1996, MCB UP Limited