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Management and planning tools

Ronald P. Anjard (President of AIC (Anjard International Consultants), San Diego, USA)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 June 1995

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7375

Abstract

There are now many tools to assist in developing increased overall quality and supporting total quality management. These management tools are now recognized as valuable – often essential. Other tools which are now being integrated include quality function deployment (QFD), Hoshin Planning, and design of experiments (DOE). The key to product improvement and customer satisfaction lies in problem solving with facts. These management tools are essential to support these goals.

Keywords

Citation

Anjard, R.P. (1995), "Management and planning tools", Training for Quality, Vol. 3 No. 2, pp. 34-37. https://doi.org/10.1108/09684879510087512

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited