Quality communication: a key to quality leadership

Abstract

Leadership is the heart and soul of an organization. What is really managed in an organization is peoplel Leadership is the ability to inspire people to work together as a team to achieve common objectives. Explores several approaches to leadership, including the trait approach, the style approach, the effectiveness versus efficiency approach, the contingency approach, the power approach, the function approach, the competence approach, and the TQM approach. In addition, looks at the role of leadership in behaviour and attitude modification and the different leadership tasks of upper‐level, middle‐level, and lower‐level leaders.

Citation

Spinks, N. and Wells, B. (1995), "Quality communication: a key to quality leadership", Training for Quality, Vol. 3 No. 2, pp. 14-19. https://doi.org/10.1108/09684879510087486