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Quality communication: a key to quality leadership

Nelda Spinks (Professors of Business Communication at the University of Southwestern Louisiana, Lafayette, Louisiana, USA)
Barron Wells (Professors of Business Communication at the University of Southwestern Louisiana, Lafayette, Louisiana, USA)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 June 1995

6421

Abstract

Leadership is the heart and soul of an organization. What is really managed in an organization is peoplel Leadership is the ability to inspire people to work together as a team to achieve common objectives. Explores several approaches to leadership, including the trait approach, the style approach, the effectiveness versus efficiency approach, the contingency approach, the power approach, the function approach, the competence approach, and the TQM approach. In addition, looks at the role of leadership in behaviour and attitude modification and the different leadership tasks of upper‐level, middle‐level, and lower‐level leaders.

Keywords

Citation

Spinks, N. and Wells, B. (1995), "Quality communication: a key to quality leadership", Training for Quality, Vol. 3 No. 2, pp. 14-19. https://doi.org/10.1108/09684879510087486

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited

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