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Development of a simple model for analysis of quality

Mabel Blades (District Dietitian/Manager, Nutrition and Dietetic Services, Bedford Hospital Trust, Bedford)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 March 1995

Abstract

A simple model for quality has been developed. Provides a framework for both analysis and education on quality issues, and focuses on the main features of total quality management of communication, commitment, customer focus and continuous improvement.

Keywords

Citation

Blades, M. (1995), "Development of a simple model for analysis of quality", Training for Quality, Vol. 3 No. 1, pp. 9-13. https://doi.org/10.1108/09684879510082201

Publisher

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MCB UP Ltd

Copyright © 1995, MCB UP Limited