Development of a simple model for analysis of quality
Mabel Blades
(District Dietitian/Manager, Nutrition and Dietetic Services, Bedford Hospital Trust, Bedford)
1940
Abstract
A simple model for quality has been developed. Provides a framework for both analysis and education on quality issues, and focuses on the main features of total quality management of communication, commitment, customer focus and continuous improvement.
Keywords
Citation
Blades, M. (1995), "Development of a simple model for analysis of quality", Training for Quality, Vol. 3 No. 1, pp. 9-13. https://doi.org/10.1108/09684879510082201
Publisher
:MCB UP Ltd
Copyright © 1995, MCB UP Limited