This article has been withdrawn as it was published elsewhere and accidentally duplicated. The original article can be seen here: 10.1108/09544789410054000. When citing the article, please cite: Paul Herbig, Fred Palumbo, Bradley S. OʼHara, (1994), “Total Quality and the Human Resource Professional”, The TQM Magazine, Vol. 6 Iss: 2, pp. 33 - 36.
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