Benchmarking for Best Practices in Employee Development
Stelios Milonakis
(Based with American Express (UK))
Mohamed Zairi
(Based at the University of Bradford Management Centre,
Bradford, UK.)
2642
Abstract
Examines three market leaders, referred to as RST, XYZ and ABC, and shows their understanding of the quest for quality and the management of employee development. The evidence is that continuous improvement practices are a tribute to the “West” in the face of the Japanese challenge.
Keywords
Citation
Milonakis, S. and Zairi, M. (1994), "Benchmarking for Best Practices in Employee Development", Training for Quality, Vol. 2 No. 3, pp. 28-33. https://doi.org/10.1108/09684879410056201
Publisher
:MCB UP Ltd
Copyright © 1994, MCB UP Limited