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Benchmarking for Best Practices in Employee Development

Stelios Milonakis (Based with American Express (UK))
Mohamed Zairi (Based at the University of Bradford Management Centre, Bradford, UK.)

Training for Quality

ISSN: 0968-4875

Article publication date: 1 December 1994

Abstract

Examines three market leaders, referred to as RST, XYZ and ABC, and shows their understanding of the quest for quality and the management of employee development. The evidence is that continuous improvement practices are a tribute to the “West” in the face of the Japanese challenge.

Keywords

Citation

Milonakis, S. and Zairi, M. (1994), "Benchmarking for Best Practices in Employee Development", Training for Quality, Vol. 2 No. 3, pp. 28-33. https://doi.org/10.1108/09684879410056201

Publisher

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MCB UP Ltd

Copyright © 1994, MCB UP Limited