Details the first stage of a project which looked at the impact of S/NVQs on the ILS and records management sectors. A literature review identified five areas in which the impact of S/NVQs was claimed to be discernible. These were: employers; staff; customers; service; and the profession. Within these, certain subsets exist. For example, with regard to the impact on employers, there are effects on the use of resources; planning implications; relations with quality; and the HRM dimension. The areas identified will form the basis for further, in‐depth discussions with those involved in ILS NVQs to test the validity of the claims that these areas are where the impact of S/NVQs are perceivable.
Gannon‐Leary, P. (1998), "The impact of Scottish/National Vocational Qualifications on the ILS and Records Management sectors (INSIST)", Librarian Career Development, Vol. 6 No. 9, pp. 2-9. https://doi.org/10.1108/09680819810237549
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