The craft of people management

Kieran Maloney (Founder and Director at KMC Associates Ltd, Woking, UK)
Paul Stanford (KMC Associates Ltd, Woking, UK)

Human Resource Management International Digest

ISSN: 0967-0734

Publication date: 7 June 2011

Abstract

Purpose

This paper aims to look at the “core” ingredients of successful people management and the areas that are critical to success.

Design/methodology/approach

The paper argues that organizations can be stripped back to the essentials of “what” (the purpose), “how” (the understanding of how the goal will be accomplished) and “do” (carrying out the activity to deliver the goal).

Findings

The paper contends that making sure everyone knows and understands what is expected in order to deliver can be used as a means to help, guide, reward, recognize or redirect members of the team.

Practical implications

The paper urges managers to help employees to set their own goals. It considers the psychological contract between employer and employee – a usually unwritten and unspoken deal which, on the employee's side, is concerned with expectations about security, development, support and so on, and on the employer's side is about flexibility, loyalty, adherence to company norms and so on.

Social implications

The paper underlines the importance of work being challenging and stimulating.

Originality/value

The paper advances the view that clarity of purpose, engagement, reward and recognition are key elements in achieving success through people.

Keywords

Citation

Maloney, K. and Stanford, P. (2011), "The craft of people management", Human Resource Management International Digest, Vol. 19 No. 3, pp. 3-5. https://doi.org/10.1108/09670731111125844

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2011, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.