TY  - JOUR
AB  - Purpose–In the first of two articles, describes the unusual HR practices that have brought success to UK computer‐training company Happy Computers.Design/methodology/approach–Explains how the company has a no‐blame culture, trusting its people and giving them genuine freedom to do things the way they think is best, while providing a clear framework in which to operate.Findings–Highlights the importance of experimentation to learning and innovation, and of giving people the information they need to take responsibility.Practical implications–Outlines a refreshing approach to human‐resource management that many larger companies could learn from.Originality/value–Advances the view that a degree is rarely a key requirement in any job outside of universities.
VL  - 16
IS  - 5
SN  - 0967-0734
DO  - 10.1108/09670730810888438
UR  - https://doi.org/10.1108/09670730810888438
PY  - 2008
Y1  - 2008/01/01
TI  - Empowerment breeds contentment at Happy Computers: Employees encouraged to trust their own judgment
T2  - Human Resource Management International Digest
PB  - Emerald Group Publishing Limited
SP  - 12
EP  - 14
Y2  - 2024/04/25
ER  -