TY  - JOUR
AB  - Purpose–This paper outlines the importance of HR Business Partner using business data in order to contribute at a strategic level.Design/methodology/approach–Provides evidence for a three year pan‐European case study of the correlated link between a HR influence on employee engagement and customer loyalty and financial performance. Also provides anecdotal insights of HR professional's historical approach to data and a way of using business data strategically.Findings–Provides two charts ‐ one which demonstrates the link between HR disciplines and the business and one which depicts the different types of data that the HR professional can gain value from.Practical implications–Urges HR Business Partners to address their knowledge gaps in understanding business data and provides an outline of useful data sources.Originality/value–Highlights the importance of business data in providing a credible and strategic HR contribution.
VL  - 16
IS  - 3
SN  - 0967-0734
DO  - 10.1108/09670730810869484
UR  - https://doi.org/10.1108/09670730810869484
AU  - Ward Alison
PY  - 2008
Y1  - 2008/01/01
TI  - Ac‐Count‐able HR
T2  - Human Resource Management International Digest
PB  - Emerald Group Publishing Limited
SP  - 11
EP  - 13
Y2  - 2024/04/18
ER  -