TY - JOUR AB - Purpose–The purpose of this paper is to reviews the latest policies in recruitment and retention, paying particular attention to initiatives at UPS.Design/methodology/approach–This briefing is prepared by an independent writer who adds his own impartial comments and places the articles in context.Findings–Hiring the most highly‐qualified candidate for a job, whether recruiting from a prestigious business school or tempting a “star” performer from a rival company, may be counter‐productive. Some organizations have come to the conclusion that “good quality” rather than “star quality” recruits stay longer, and that nurturing and developing talent rather than buying it in, is the best way forward.Practical implications–Provides plenty to interest top executives who specialize in recruitment and retention.Originality/value–Illustrates why talent management should be high on the human resource agenda. VL - 13 IS - 7 SN - 0967-0734 DO - 10.1108/09670730510627485 UR - https://doi.org/10.1108/09670730510627485 AU - Beal Brian PY - 2005 Y1 - 2005/01/01 TI - UPS delivers on home‐grown talent: Starry‐eyed or just blind to who can do a great job? T2 - Human Resource Management International Digest PB - Emerald Group Publishing Limited SP - 34 EP - 37 Y2 - 2024/04/23 ER -