TY  - JOUR
AB  - Purpose–Aims to dscribe the key factors – attracting the right people, developing them and retaining them – which have helped the UK Central Office of Information (COI) to win a place in the Sunday Times 100 Best Companies to Work For list three years running and to secure Investors in People status for the sixth time.Design/methodology/approach–Gives the inside story, by the COI human‐resources director, of recruitment, training and employee retention in the organization.Findings–Stresses the importance of: working closely with the organization's public relations department; providing secondments, specialist training and personal‐development programs; and keeping people fresh and interested.Practical implications–Argues that low employee turnover is both a blessing and a curse: few people choose to leave the COI, but this has a drastic effect on promotion opportunities, which eventually affect retention.Originality/value–Takes a very practical approach to strategic human resource management.
VL  - 13
IS  - 7
SN  - 0967-0734
DO  - 10.1108/09670730510627395
UR  - https://doi.org/10.1108/09670730510627395
AU  - Lockhead Emma
PY  - 2005
Y1  - 2005/01/01
TI  - The COI path to HR success: Three key steps to award‐winning performance
T2  - Human Resource Management International Digest
PB  - Emerald Group Publishing Limited
SP  - 9
EP  - 10
Y2  - 2024/04/19
ER  -