The COI path to HR success

Emma Lockhead (Human Resources Director, Central Office of Information, London, UK.)

Human Resource Management International Digest

ISSN: 0967-0734

Publication date: 1 December 2005

Abstract

Purpose

Aims to dscribe the key factors – attracting the right people, developing them and retaining them – which have helped the UK Central Office of Information (COI) to win a place in the Sunday Times 100 Best Companies to Work For list three years running and to secure Investors in People status for the sixth time.

Design/methodology/approach

Gives the inside story, by the COI human‐resources director, of recruitment, training and employee retention in the organization.

Findings

Stresses the importance of: working closely with the organization's public relations department; providing secondments, specialist training and personal‐development programs; and keeping people fresh and interested.

Practical implications

Argues that low employee turnover is both a blessing and a curse: few people choose to leave the COI, but this has a drastic effect on promotion opportunities, which eventually affect retention.

Originality/value

Takes a very practical approach to strategic human resource management.

Keywords

Citation

Lockhead, E. (2005), "The COI path to HR success", Human Resource Management International Digest, Vol. 13 No. 7, pp. 9-10. https://doi.org/10.1108/09670730510627395

Download as .RIS

Publisher

:

Emerald Group Publishing Limited

Copyright © 2005, Emerald Group Publishing Limited

Please note you might not have access to this content

You may be able to access this content by login via Shibboleth, Open Athens or with your Emerald account.
If you would like to contact us about accessing this content, click the button and fill out the form.
To rent this content from Deepdyve, please click the button.